Interactive Voice Response Definition

Voice Response System: A voice response system (VRS) is a computer interface which responds to voice commands, instead of responding to inputs from a mouse or a keystroke. It is a type of speech synthesis where sentences are organized by concatenating pre-recorded words saved in a database. Contrary to a text-to-speech (TTS) system, a voice.

Interactive voice response definition. Interactive voice response (IVR) is a technology that allows humans to interact with a computer-operated phone system through the use of voice and DTMF tones input via a keypad. In telecommunications, IVR allows customers to interact with a company’s host system via a telephone keypad or by speech recognition, after which services can be inquired about through the IVR dialogue. The Interactive Voice Response (IVR) system is a widely used contact channel because it allows customers to accomplish simple and straightforward tasks independently or to be routed to a live contact center agent to resolve service concerns. Far too often, IVRs lead customers through long and confusing menus options, forcing them to deviate. voice prompt definition: A recorded message that is played by auto attendants, interactive voice response (IVR) systems, message-on-hold systems and other voice processing tools. The "prompt" is a request to input some data; a recording that does not as... Short for interactive voice response, a telephony technology in which someone uses a touch-tone telephone to interact with a database to acquire information from or enter data into the database. IVR technology does not require human interaction over the telephone as the user's interaction with the database is predetermined by what the IVR system will allow the user access to.

interactive voice response (IVR): Computerized telephone system that allows a caller to respond to a menu of choices (spoken by an 'electronic voice') by pressing the appropriate buttons on the pad of a touch-tone phone. Also called audiotex. Definition Of IVR (Interactive Voice Response) Interactive voice response (IVR) systems and services are provided by virtually all businesses and government organizations that have customers or members that need to obtain information by phone. First, lets define IVR. Interactive voice response synonyms, Interactive voice response pronunciation, Interactive voice response translation, English dictionary definition of Interactive voice response. abbreviation for International Vehicle Registration Interactive Voice Response (communications) (IVR) <communications> A telecommunications system, prevelant with PBX and voice mail systems, that uses a prerecorded database of voice messages to present options to a user, typically over telephone lines. User input is retrieved via DTMF tone key presses. When used in conjunction with voice mail, for.

Interactive voice response system, interactive web response system, expiry date, expiry update labelling, Annex 13, investigational medicinal product, interactive response technology, IVRS, IWRS, IRT. 7 Westferry Circus Canary Wharf London E14 4HB United Kingdom An agency of the European Union Interactive Voice Response (IVR) is a telephony menu system that enables the dial pad for identification, segmentation and routing of callers to the most appropriate agent within your team. It is a simple and effective and will significantly reduce costs and increase efficiency within any company. Interactive Voice Response Advantages. Below is a list of the advantages when adopting modern IVR capabilities: Better Customer Service. By utilizing the IVR systems, a client will feel that he or she is being better attended to. With any question that a customer might have, a quick response is always available. IVR Interactive Voice Response Usage. An IVR system is perfect for businesses that deal with high call volumes. It is a good way to cut down costs and call processing time. It also improves the caller’s experience. Because it patches into your databases, queries can be attended without human intervention.

IVR: Stands for "Interactive Voice Response." IVR is a telephony technology that can read a combination of touch tone and voice input. It gives users the ability to access a database of information via phone. A typical IVR system has several menus of prerecorded options that the caller can choose from. While many choices are as basic as. Take a quick interactive quiz on the concepts in What is Interactive Voice Response (IVR) Technology? or print the worksheet to practice offline. These practice questions will help you master the. Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via keypad. In telecommunications, IVR allows customers to interact with a company’s host system via a telephone keypad or by speech recognition, after which they can service their own inquiries by. Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipients. An IVR system (IVRS) accepts a combination of voice telephone input and touch-tone keypad selection and provides the appropriate responses in the form of voice, fax, callback, email and other contact methods.

What is Interactive Voice Response? Definition of Interactive Voice Response [IVR]:. Interactive Voice Response [IVR] is the telephony technology that allows an automated system to interact with callers and helps route calls to relevant recipients, via voice commands or touch-tone key selection. Interactive voice response (IVR) is a technology that allows humans to interact with computers using voice or a dual-tone multifrequency (DTMF) signaling keypad. IVR allows customers to find answers to their own inquiries by speaking (using the company’s speech recognition software) or giving inputs via a telephone keypad. IVR uses prerecorded. IVR, or interactive voice response, is a technology that allows a computer to interact with humans through the use of voice applications or through a telephone keypad. Definition of interactive voice response in the Definitions.net dictionary. Meaning of interactive voice response. What does interactive voice response mean? Information and translations of interactive voice response in the most comprehensive dictionary definitions resource on the web.

Automated Voice Response Systems (commonly abbreviated to AVRS) is another term for the more common definition (interactive voice response). This is a computer telephony phone application and hardware that accepts voice input and/or touch-phone keypad selection.